# Career Opportunities at PT Infomedia Nusantara: Join the Telkom Group Excellence
PT Infomedia Nusantara stands as a cornerstone of the Telkom Group, serving as a specialized hub for media, advertising, and communication solutions. Since its inception, the company has acted as a vital bridge connecting businesses with consumers, while simultaneously functioning as a primary information channel for Telkom telephone subscribers. The company’s ownership structure reflects its strategic importance, with 51% held by Telkom Indonesia and the remaining 49% held by its subsidiary, Multimedia Nusantara.
## A Legacy of Innovation in Information Services
The history of Infomedia dates back to 1975, marking its arrival as Indonesia’s pioneer in telephone directory services. Initially operating under the Elnusa GTDI subdivision—a branch of the Pertamina Group—the company became synonymous with the "Telkom Yellow Pages."
In 1984, the organization transitioned into PT Elnusa Yellow Pages, eventually rebranding as PT Infomedia Nusantara in 1995 following a significant capital infusion from Telkom. Today, the organization has evolved far beyond its directory roots, now operating across three core business pillars to meet the sophisticated demands of the digital age.
## Join the Team: Call Center Agent Vacancy in Semarang
PT Infomedia Nusantara is currently seeking motivated professionals to fill the role of Call Center Agent in Semarang. As the front line of communication, this position is essential for maintaining service excellence and ensuring customer satisfaction through prompt inquiry resolution and efficient complaint handling.
Key Responsibilities
* Providing accurate information to customers regarding products and services.
* Managing and resolving customer complaints with a solution-oriented approach.
* Ensuring that customer needs are met in alignment with company service standards.
Professional Requirements
To thrive in this role, candidates should meet the following criteria:
* Educational Background: A minimum of a Diploma (D3) degree.
* Academic Achievement: A minimum GPA of 2.75 for graduates from State Universities (PTN) or 3.00 for Private Universities (PTS).
* Age Limit: Applicants must be 30 years old or younger.
* Communication Skills: Exceptional verbal communication skills, characterized by clarity and professionalism.
* Technical Proficiency: Competency in basic computer operations is mandatory.
* Work Ethic: Strong ability to multitask and collaborate effectively within a team environment.
* Flexibility: Candidates must be willing to work under a shift-based schedule.
* Language Skills: Proficiency in English is highly preferred.
## Why Build Your Career at Infomedia?
Choosing a career with PT Infomedia Nusantara means joining an industry leader backed by the vast resources and stability of the Telkom Group. Employees benefit from a structured professional environment, opportunities for skill development, and the chance to represent one of Indonesia's most recognized service brands. If you possess a customer-centric mindset and are ready to advance your career in a fast-paced environment, this opportunity in Semarang serves as the perfect next step.